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Sims 3 Game Help Categories:

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Find out information about Content

Causes

If you had not read the Description the item's creator had painstakingly taken the time to write, do so now. There may be specific instructions on where the item is to be found that may be different from the norm.

Also make sure that you are looking where you are supposed to look! Sometimes we make wrong assumptions.

If this is not the first new item you're installing, there are a few areas we can check starting from re-downloading to alternative methods of installing content. It is best that you DO the suggestions in these pages, not just READ them, even if you think the circumstances are not applicable. After all, you have tried everything else and nothing has worked, so what have you got to lose?


Actions

Step 1: Read Description

Any pertinent information relating to the item, would most likely be included in the Description tab. Look out for any information that has been updated or added from feedback from downloaders as well. In fact, reading the comments before downloading is generally a good idea, too!

  1. Information you need to know are oulined in Read about content page which is part of the Downloading and Installing content FAQ series of articles.


Step 2: Where to Look

Are you looking in the correct places? Depending on how the item is categorized or perceived by the creator, the location where you looked for it may not be where the creator has stashed it. This is why, reading the Description is truly helpful.

  1. We have a full guide in the Where to Look for Content FAQ.



Results

Did you find it? Great!

The content is still hiding from me! ... Then, go to Next Step.


Next Step

They are not showing up in those places. So, let's backtrack a little. Are previously installed items showing up?

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Previously installed items are not showing up either.



If previously installed items are showing up, or this is the first time installing Custom Content, there are still things we can do to check the new items...

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Redownload to rule out broken file(s)



See Also


Sims 3 Game Help Categories:

Custom Content  | Installation  | Gameplay Guides  | Technical & Graphics Issues  | Miscellaneous Issues

MTS Help Q&A Forums


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